Terms and Conditions alpa66 — Complete Platform Usage Guide

1. Acceptance of Terms of Use

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and alpa66 ("Platform", "We"). These Terms govern your access to and use of all services, games, promotions and features provided by alpa66 through our official website at alpa66.onl and the mobile application available for iOS and Android.

By creating an account, making a deposit, using a bonus, or accessing any section of the alpa66 platform, you confirm that:

• You have read and fully understood these Terms.
• You agree to comply with all rules stated herein.
• You have the legal capacity to enter into a binding agreement.
• Your use of the platform is at your own personal initiative and responsibility.

Alpa66 reserves the right to update or modify these Terms at any time without prior notice. Any amendments will take effect immediately upon being published on the platform. It is your responsibility to review these Terms periodically.

2. Account Eligibility and Age Requirement

The alpa66 platform is restricted to individuals aged 18 and above only. Use of the platform by minors is strictly prohibited and constitutes a serious violation of these Terms.

To be eligible to register and use alpa66, you must meet the following requirements:

• At least 18 years of age at the time of registration.
• Not a citizen or resident of a jurisdiction that prohibits online gaming activities.
• Not currently being on any self-exclusion list or gaming ban list of any relevant authority.
• Registering in your own personal capacity, not as a representative of any third party.
• Never having had an alpa66 account previously terminated due to fraud or breach of terms.

Alpa66 reserves the right to conduct age verification and identity checks (KYC) at any time. Should you fail to provide the requested verification documents within the specified period, your account may be temporarily suspended or terminated.

3. Account Registration and User Responsibilities

Each individual is only permitted to hold one (1) alpa66 account only. Holding more than one account by the same individual — whether using different names, email addresses, phone numbers, or payment details — is strictly prohibited and may result in the termination of all associated accounts and forfeiture of balances.

By registering, you agree to:

• Providing accurate, complete and up-to-date information.
• Keeping your account password confidential.
• Notifying alpa66 immediately in the event of any unauthorised access to your account.
• Not sharing your account with any other individual.
• Not using your account for money laundering or illegal activities.

Alpa66 is not responsible for any losses arising from unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.

4. Deposits, Withdrawals and Financial Transactions

Alpa66 supports a wide range of popular payment methods in Malaysia, including FPX, Maybank, CIMB, RHB, Touch 'n Go eWallet, GrabPay, Boost, and cryptocurrencies such as USDT and Bitcoin. All transactions are processed through secure, encrypted payment channels.

Deposit:

• The minimum deposit is MYR 10 for most payment methods.
• Deposits are credited to your account automatically within minutes.
• Alpa66 does not charge any processing fees for deposits.
• You are responsible for ensuring that deposits are made from a bank account or digital wallet registered in your own name.

Withdrawal:

• The minimum withdrawal amount is MYR 30.
• Withdrawal requests that have met KYC requirements are typically processed in under 5 minutes.
• Withdrawals will be credited to the same payment method used for your deposit, unless otherwise determined by alpa66.
• Alpa66 reserves the right to request additional verification documents before processing withdrawals that exceed a certain amount.
• Withdrawals will not be processed to third-party accounts.

Alpa66 reserves the right to suspend or decline any transaction suspected of involving fraudulent activity, money laundering, or a breach of terms.

5. Bonuses, Promotions and Wagering Requirements

Alpa66 offers a wide variety of bonuses and promotions for members, including a first-deposit welcome bonus, weekly cashback, daily reload, free spins, and exclusive VIP promotions. Each bonus is subject to wagering requirements and specific conditions stated at the time the offer is advertised.

General terms applicable to all alpa66 bonuses:

• Bonuses may only be claimed once per member unless otherwise stated.
• Wagering requirement must be met before any wins from bonus funds can be withdrawn.
• Bonuses are non-transferable to other members.
• Alpa66 reserves the right to void any bonus suspected of being obtained through fraudulent means or abuse.
• If there is a discrepancy between a translated version and the original version of the bonus terms, the Bahasa Malaysia version on the official alpa66 website shall be final.
• Alpa66 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

6. Game Rules and Wins

All games available at alpa66 — including slots, live casino, bingo and table games — use a Random Number Generator (RNG) system certified by international independent testing bodies. This ensures every game outcome is fully random and cannot be manipulated by any party, including alpa66 itself.

• Wins are calculated based on the Return to Player (RTP) ratio set by each respective game provider.
• Any technical issues or disruptions that occur during an active gaming session will be resolved based on alpa66's server records, which shall be considered final.
• Alpa66 is not responsible for any loss of wins resulting from internet disruptions on the player's end.
• The use of third-party software, automated bots or any method that provides an unfair advantage is strictly prohibited.
• Wins obtained through means that violate these terms will be voided without any compensation.

For Live Casino games, additional rules set by the dealer or game manager may apply and are considered part of the terms of use.

7. Platform Security and Data Privacy

Alpa66 applies 256-bit SSL encryption across all layers of the platform to protect members' personal data and financial transactions. We take security extremely seriously and continuously invest in the latest cybersecurity infrastructure.

By using the alpa66 platform, you agree that:

• Your personal information is collected and processed in accordance with Privacy Policy alpa66.
• Alpa66 may use cookies and tracking technologies to enhance the user experience.
• You are responsible for ensuring that the device used to access alpa66 is free from malware.
• Any attempt to hack, breach security or disrupt the alpa66 platform will be reported to the relevant authorities.

For more information on how we handle your data, please refer to Privacy Policy our complete.

8. Responsible Gaming

Alpa66 is committed to promoting responsible gaming practices. We provide a range of self-control tools accessible directly from your account to help you stay in control:

• Deposit Limit: Set daily, weekly or monthly deposit limits to manage your spending.
• Session Limit: Limit the amount of time you spend playing in a single session.
• Self-Exclusion: Take a temporary break from the platform for a duration of your choice.
• Permanent Self-Exclusion: Permanently close your account if you feel that gaming has negatively impacted your life.

If you or someone you know needs help with a gambling problem, we encourage you to contact a relevant support organisation in Malaysia. For more information, visit the Responsible Gaming us.

9. Account Termination and Suspension

Alpa66 reserves the right to temporarily suspend or terminate any member's account without prior notice in the event of a terms violation, including but not limited to:

• Owning more than one account.
• Providing false or misleading information during registration or KYC.
• Attempted fraud, money laundering or other illegal activities.
• Abuse of the bonus or promotions system.
• Use of automated software or bots in gameplay.
• Abusive or inappropriate conduct towards alpa66 staff.

Members may also voluntarily close their own account at any time by contacting the alpa66 customer support team. Any valid remaining balance (after deducting bonuses that have not met the wagering requirements) will be returned via the original payment method within a reasonable timeframe.

10. Limitation of Liability and Disclaimer

The alpa66 platform is provided "as is" without any express or implied warranties. To the extent permitted by applicable law:

• Alpa66 does not guarantee that the platform will always be available, error-free, or free from technical disruptions.
• Alpa66 is not liable for any direct, indirect, consequential, or punitive losses arising from the use of or inability to use the platform.
• Alpa66 is not responsible for the content, products, or services provided by third-party game providers.
• Users acknowledge that gaming involves financial risk and are solely responsible for their own gaming decisions.

Nothing in these Terms excludes or limits alpa66's liability for personal injury arising from our negligence or any matter that cannot be excluded or limited under applicable law.

11. Amendment of Terms and Applicable Law

Alpa66 reserves the right to update, amend, or replace any part of these Terms at any time. Amendments will take effect immediately upon being published on the platform. Your continued use of the platform following such amendments constitutes your acceptance of the revised terms.

These Terms are governed and interpreted in accordance with the laws applicable in the jurisdiction where alpa66 is registered. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation before being referred to a competent arbitration body or court.

12. Contact Us

If you have any questions, concerns or complaints regarding these Terms and Conditions or your use of the alpa66 platform, our support team is available to assist you 24 hours a day, 7 days a week.

You can reach us via:

• Live Chat: Directly via the chat icon at the bottom right corner of the platform.
• Support Email: [email protected]
• FAQ Page: alpa66.onl/faq

For official complaints, please include your account number, complaint details, and relevant supporting documents so we can resolve your issue promptly and efficiently.